资 源 简 介
A dynamic electronic tickets system based on a web server application , that help an IT department to provide support for other departments .
And also improve the communication between the IT and other departments .
The software mainly written in php 4.8 , Oracle 10g SQL Commands ...
Goal :
Helps the IT Department to :
rovide e-ticket for each support request they receive.
ive feedback & regular updates for the e-ticket until it close.
rganize users in groups that are aware of the current condition each e-ticket.
ave better communication with other departments
文 件 列 表
Ticket
add_reply.php
add_ticket.php
body.php
close.php
close_ticket.php
create_ticket.php
database.php
edit_ticket.php
footer.php
header.php
Images
index.php
log.php
log_pro.php
logout.php
markdown.php
settings.php
sub_delete.php
sub_delete_pre.php
sub_edit.php
sub_view.php
test.php
Tickets.css
to do.txt
upload
upload_file.php
upload_file_tick.php
uploadtest.php
view.php
view_admin.php
view_IT.php
view_user.php