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The telecommunications industry is shifting its focus away from traditional fixed networks and into mobile and broadband telephony. The broadband market is currently small but growing at rapid pace due to widespread broadband access and competitive pricing. It is predicted that this growth will continue and broadband will become a mainstream telephony medium.
Voice over Internet Protocol (VoIP) is the standard protocol for transmitting voice over
broadband networks. VoIP has specific monitoring and management needs. As a real time
application its network needs are more demanding than data, latency, packet loss and delay must be carefully managed to provide acceptable QoS. Additionally telephony has many metrics and features which need to be conveyed effectively and efficiently. The telephony service and the underlying network must be managed side by side.
Current VoIP management solutions are generally propriety and require administrators to
have specific knowledge o
