资 源 简 介
Imported Coal industry has huge potential in Turkey. Every year 14 million tons coal is imported by several companies and it generates approximately 5 billion $ sector in Turkey. This imported coal has been distributed by Turkish companies. In addition, Cakmak Demir Komur Tic. Ltd. Sti is one of the distributor companies in this sector. The company has been in imported coal industry since 1992 and the company locates in Iskenderun. In this sector, the company has 1% marketing rate and they expect to improve their market rate thanks to the project.
This project provides several benefits to the company. We can classify these benefits into five main parts; cost, time, error rate, location freeness and customer relationship. In the cost part, there are three major benefits such as; decreasing employee count and communication costs. In addition, the company may reduce the time spent on searching the documents about the customer information and the phone calls with the other employees of