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This is the project of my course in the USA:
Customers
arrive at a service station (with a single server) according to the Poisson
process with a mean arrival rate of lambda = 0.3 (customers/min). Each customer
waits in queue (if present), proceeds to receive service upon his/her turn, and
departs the system when the service is completed. The service time is uniformly
distributed between 2.5 and 4.5 minutes. On each day, the service station is
open for two hours. Any customers in queue at the end of work hours are served
before closing the service station for the day. Use simulation (do 100
simulation runs) to determine