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客户管理是CRM的基础核心部分,我们对客户管理包括 客户的基本资料,每个客户可以设置多个关键联系人,从而把客户的管理落实到对其关键人物管理的管理细节上。 除了传统的客户分类:普通客户、代理客户、竞争对手而外,我们更是提供客户的类别自定义,从而实现想怎么分就怎么分。 把客户管理和公司的客户代表(业务员、客户专员)相结合,每个客户都有属于自己的业务负责人,确保“一致对外”,对客户永远只出现一种声音。 通过对客户的授信额度管理,规避不必要的风险,追踪潜在坏帐风险。-CRM customer management is the core part of our clients, including customer management of basic information, each customer can set up a number of key contacts, thereby implementing customer management to the management of its key management on the details. In addition to the traditional customer classification : ordinary customers, Acting customers, competitors beyond, we are providing customer-defined categories, thereby realizing how-to on how points. Client management and the company"s customer representatives (clerks, customer Commissioner) combination, each customer has its own business leaders, "unanimously" to the client will always have only one voice. Through customer credit line management, avoid unnecessary risks, tracking potential