Understanding+Telecommunications+Business

The dictionary definition of telecommunications is ‘communication over long distance by cable, telegraph, telephone or broadcasting’, but since its initiation over 100yearsagothingshavemovedrapidly.Telecommunicationsisnowaverycomplex industrywithmanydifferentpressures,operatinginahighlydynamic environment.It is best viewed as part of a wider industry known as information and communication technology (ICT). The purpose of this chapter is to explain where telecommunication fits in, to highlight some of the complexities – hopefully to simplify them – and to position the industry in today’s dynamic business environment.