Alsedo Support Desk

Alsedo Support Desk System is a web-based helpdesk application that allows for the exchange of information between users and their service provider (for example an IT helpdesk and their end-users). The system can be used for internal support or placed on a public web server for external users to access. Written in C# and presented as an ASP.net web application, Alsedo Support Desk System brings best-of-breed technology and fluid presentation together in one affordable product. The entire presentation layer is easily skinned with industry-standard CSS stylesheets and the business rules are managed via an intuitive administration interface. Within the administration module you define exactly how tickets are captured and routed. Administrators can add new users and groups, define custom fields and accurately assess progress of tickets within the system. Throughout the process the client is kept up-to-date by email with any changes made to their ticket such as am

AlsedoSupportDesk_Source
Admin.aspx
Admin.aspx.cs
Admin.aspx.resx
Admin
AlsedoSupportDesk.csproj
AlsedoSupportDesk.csproj.webinfo
AssemblyInfo.cs
Attachments
bin
ChartImages
Common.cs
Components
Controls
CSS
Default.aspx
Default.aspx.cs
Default.aspx.resx
DevelopmentHistory.aspx
DevelopmentHistory.aspx.cs
DevelopmentHistory.aspx.resx
ExportDataGrid.cs
Global.asax
Global.asax.cs
Global.asax.resx
Images
infragistics
KnowledgeBase.aspx
KnowledgeBase.aspx.cs
KnowledgeBase.aspx.resx
Loading.html
Login.aspx
Login.aspx.cs
Login.aspx.resx
Script
SummaryReport.aspx
SummaryReport.aspx.cs
SummaryReport.aspx.resx
Ticket.aspx
Ticket.aspx.cs
Ticket.aspx.resx
TicketBaseClass.cs
ViewCompany.aspx
ViewCompany.aspx.cs
ViewCompany.aspx.resx
ViewUser.aspx
ViewUser.aspx.cs
ViewUser.aspx.resx
Web.config
WeeklyBrief.aspx
WeeklyBrief.aspx.cs
WeeklyBrief.aspx.resx